Insights archive
Red Pony is a team of writers, editors, Microsoft Office template developers and communications trainers. We have been writing about our areas of expertise for over a decade in our Red Pony Express newsletter.
This collection features the best articles from the last 10 years.
Barbarous mutilations
This brings us to the thorny matter of punctuation. All these abbreviations lost their full stop long ago. Even some relatively new ones, like app for application, are allowed to stand alone (and obviously, using full stops when tweeting and texting would defeat the purpose of the abbreviations that have developed, if u c wot I mean. But in formal text, what is the convention for punctuating words that still feel like abbreviations?
Are you tender-ready?
If you’ve ever responded to a request for tender (or RFT), you will know just how arduous the process can be. While the rewards for a successful submission are significant, the job of responding to a long list of complex requirements within a short timeframe puts many off before they start.
Why Word 2016 for Mac is a damp squib
When I installed the preview version of Word 2016 for Mac last week, I did the same thing as I have done for every version since the release of Word 2004 for Mac. And on each occasion I’ve been sorely disappointed.
Failure of the heart muscle
The English language has a huge and rich vocabulary, having absorbed words from so many other languages: Sanskrit, Ancient Greek, Latin, Norman French, Yiddish, Anglo-Saxon, German … so why restrict ourselves to a small set of tired clichés that convey little if any meaning?
Australia’s oldest words
Every country where English is spoken has contributed local words to an already large vocabulary. Every day in Australia we use words originating from some of the hundreds of Aboriginal and Torres Strait Islander languages.
Questions to ask before updating your website
The process of developing and launching a new website can be exhausting. It can take months (and sometimes years) to progress through the concept, design, content development, configuration and testing phases before the new site is finally uploaded to the live server. But what happens next?
Using tables
The very act of organising information into a matrix—grouping and labelling rows and columns in a meaningful way—is an important step in interpreting data for your readers. Here are a few tips for making the most of this handy device.
Avoid embarrassment with five easy proofreading tips
Do you have a favourite typo? Enter ‘funny typos’ into Google and you’ll find a seemingly endless list of humorous malapropisms, spoonerisms, misspellings and grammatical errors.
Using the hyphen
As an editor I spend quite a lot of time looking things up in the dictionary. The most common reason for me to do this is to check whether or not a word or phrase should be hyphenated.
Secrets of the editing trade
Have you ever wondered what an editor’s toolkit looks like? I thought it might be useful to examine some of the tricks of the trade that Red Pony editors use when reviewing your documents.
Red Pony appointed to Federal Government panel
We’re pleased to announce that Red Pony has been appointed to the Federal Department of Human Services’ (DHS) procurement panel for creative and digital communications.
Four tips for writing an effective sales letter
Red Pony recently developed a simple sales letter for a small local company. We went with a direct approach that has been delivering excellent results to date. I thought I’d share some of the secrets to success.
The music of words
Most business writing is read silently by individuals. Spoken texts delivered to groups of listeners, such as speeches and conference papers, form only a fraction of the millions of sentences produced in workplaces every day. Nevertheless, the way a text ‘sounds’, even in the reader’s head, can help or hinder delivery of the intended message.
Five words you can bet the house on
What do real estate ads really tell you about a property? According to Steven D. Levitt and Stephen J. Dubner, authors of the bestselling book, Freakonomics, the choice of wording might in fact indicate whether the agent is holding out for a high price or subtly encouraging would-be buyers to bid low.
Beware the dangling modifier
What’s wrong with these sentences?
Yesterday, after conferring with my senior national security advisers and following extensive consultations with our coalition partners, Saddam Hussein was given one last chance. (President Bush in the Chicago Tribune, 1991)
Driving home recently, a thick pall of smoke turned out to be Deepak’s bungalow, well alight.
Three tricks to writing sticky web copy
When someone visits your website, opens your newsletter or looks at your latest social media post, you want to engage their attention so that they’ll read on. ‘Sticky’ web copy keeps your audience reading and encourages further interaction: clicking a link, adding a product to a shopping cart, joining a mailing list. So how do we make our web copy sticky?
But is it in the dictionary?
People sometimes get hot under the collar when a word (or particular definition of a word) that they consider to be colloquial or offensive, or just irritating, finds its way into the hallowed halls of the dictionary. They assume that the dictionary is saying it is now okay to use that word in polite company, or in lofty literary endeavour.
Spam, spam, spam, spam
The curse of spam is one with which every reader will be familiar. It’s now just one more daily task to eradicate the emails that slip past the spam filter of our email programs, usually playing on one or the other of the top two human desires: sex and money.
Four tips for developing a content-rich website
Some readers will be aware that back in December we launched a new version of the Red Pony website. I thought I’d take the opportunity to share a few of the lessons we learned from this exercise – from the perspective of both client and content provider.
Political correctness—a dirty word?
The term ‘politically correct’ or ‘PC’ is like a certain brand of Scandinavian pastry: it has layer upon layer of meaning. And between those flaky strata we find a weird melange of judgement, self-righteousness, empathy and nervousness.