Insights archive

Red Pony is a team of writers, editors, Microsoft Office template developers and communications trainers. We have been writing about our areas of expertise for over a decade in our Red Pony Express newsletter.

This collection features the best articles from the last 10 years.

Business communications, Copywriting Peter Riches Business communications, Copywriting Peter Riches

Document localisation

What’s the lesson? Know your audience. Especially if a document is to have international exposure, it pays to carry out ‘document localisation’, in which the document is edited with specific sensitivity to another English-speaking market. This can involve identifying catastrophic missteps such as ‘bluegum’ but more commonly involves removing local idiosyncrasies that may be confusing or ambiguous to an overseas reader.

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Business communications, Copywriting Peter Riches Business communications, Copywriting Peter Riches

The case for case studies

Where have you been and what were the lessons you learned from the experience—positive and negative? Your clients and customers will be looking for this information too. They know that the best indicator of your future performance is your past performance.That's why a selection of case studies can be a very valuable addition to your website or suite of marketing materials.

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