Archive | Business communications

Is writing a dying art?

Whenever he conducts a business writing workshop, our trainer asks participants what proportion of their workday is spent writing (e.g. emails, reports and presentations). The answer is usually somewhere between 50 and 75 per cent. He then asks how many participants have been provided with formal training in writing as part of their work. Sometimes […]

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Where do Christmas cards come from?

Ever wondered where the tradition of sending Christmas cards originated? I did, so I undertook a little research (okay, I googled it and did some reading on Wikipedia). Here’s what I learnt … The general consensus is the first commercial Christmas cards were created by the Englishman Henry Cole. In 1843, Henry (later Sir Henry) […]

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Making every word count: improving writing with data

Bad writing can be expensive. This is the conclusion of author Josh Bernoff, whose Harvard Business Review article ‘Bad writing is destroying your company’s productivity’ looks at the hidden costs of poor communication.  Bernoff surveyed 547 businesspeople, discovering they spent an average of 25.5 hours per week reading for work, about a third of which […]

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