Department of Sustainability and the Environment (now DELWP)
Develop a structured training package, based on existing ad hoc documentation, to enable other providers to deliver the DSE community engagement planning course ‘out-of-the-box’.
The Victorian Department of Sustainability and Environment is recognised internationally as a leader in the field of community engagement, and the DSE Effective Engagement kit is considered an industry benchmark. The DSE has also developed a number of training courses to assist staff develop their skills in this area.
Owing to the considerable interest in this training from other government agencies and NGOs, particularly the ‘fundamentals’ course, the DSE decided to develop a training package that could be used ‘out-of-the-box’. DSE Project Leader Martin Butcher asked Red Pony to help.
Red Pony examined the content being delivered in the training and developed an overall structure for the package.
In order to make the course delivery as simple as possible for facilitators, the package was divided into an instruction manual, a participant manual and a comprehensive set of teaching resources including PowerPoint slides, running sheets and process charts.
The final package is delivered as a CD to training facilitators containing everything they require to conduct the community engagement ‘fundamentals’ course.
Red Pony provided quality advice, and was always willing to find ways that would improve the product.
— Martin Butcher, Community Engagement Facilitator, Department of Sustainability & the Environment